Privacy policy

 

📅 Effective Date: September 23, 2025
📝 Last Updated: September 23, 2025

ZEDAPaw (ZEDA’S Group LTD) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our store, you agree to this Policy.

🔹 Information We Collect

  • Contact details – name, email, phone, billing/shipping address
  • Payment details – card information, transaction history, payment confirmations
  • Account details – username, password, preferences
  • Shopping activity – items viewed, added to cart, purchased, returned
  • Communications – messages you send us (support requests, feedback)
  • Device & usage info – IP address, browser type, device data, site navigation

🔹 How We Collect Information

  • Directly from you – when you create an account, place an order, or contact us
  • Automatically – via cookies, pixels, and similar tools
  • From service providers – payments, shipping, customer support
  • From partners/third parties – marketing and analytics

🔹 How We Use Your Information

  • ✅ Process orders, payments, returns, and exchanges
  • ✅ Manage and personalize your shopping experience
  • ✅ Send order updates, confirmations, and support messages
  • ✅ Share promotions and offers (you can opt out anytime)
  • ✅ Protect against fraud and keep our store secure
  • ✅ Comply with legal requirements

🔹 Sharing Your Information

We may share data with:

  • Trusted service providers – payments, shipping, hosting, support
  • Advertising & marketing partners – to show relevant offers
  • Our affiliates or in business transfers – mergers, acquisitions, restructuring
  • Shopify – our store runs on Shopify, which provides the e-commerce platform. → Read more here: Shopify Privacy Policy

⚠️ We do not sell your personal information.

🔹 Cookies & Tracking

We use cookies and similar technologies to:

  • Improve site performance
  • Remember your preferences
  • Analyze site traffic
  • Show relevant ads

You can disable cookies in your browser, but some features may not work correctly.

🔹 Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Request a copy of your data (portability)
  • Opt out of targeted advertising/marketing
  • Withdraw consent (where applicable)

📩 To exercise your rights, email us at support@zedapaw.shop.

🔹 Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect children’s data.

🔹 Data Retention & Security

  • We retain data only as long as necessary for orders, support, or legal reasons.
  • We take reasonable steps to protect your information, but no system is 100% secure.

 

🔹 Updates to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll update the “Last Updated” date at the top of this page.

🔹 Contact Us

ZEDAPaw (ZEDA’S Group LTD)
📧 Email: support@zedapaw.shop
🏢 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom